5.0 337 reviews on Yelp

ERROR CODE · THERMADOR REFRIGERATOR · ORANGE COUNTY

Thermador Refrigerator Error Code E10

Last updated:

Power-module software or firmware failure.

(323) 818-6611
$65 diagnostic, waived with repair
60–90 min
Same & next-day Mon–Sun

All Refrigerator error codes

What E10 means.

E10 is a firmware fault on the power control module, the board that runs the compressor, fans, and heaters. The module either crashed during a power event or its EEPROM lost some data. Sometimes a hard reset (full power-down at the breaker for 10 minutes) clears it; sometimes the board has to be reprogrammed or replaced. Until E10 clears, the unit will refuse to cool because the controller does not trust its own configuration.

Most common causes.

  • Recent power surge or brownout corrupted the firmware.

  • EEPROM (memory chip) on the power board failed.

  • Loose ribbon cable between display module and power module.

  • Power board hardware failure.

Try this first: safe DIY troubleshooting.

  1. Turn the unit off at the wall breaker for a full 10 minutes (not just the unit switch).

  2. Restore power. Watch for E10 to clear within 5 minutes.

  3. If E10 returns, the board needs servicing. Do not run the unit indefinitely with this code active.

  4. Move perishables to a cooler until service is done.

What does this repair cost?

Typical part cost

$280–$650

Full repair (parts + labor)

$520–$950

Time on site

60–90 min

Prices reflect 2026 OEM part costs for the Orange County market. The diagnostic is $65, waived when you authorize the repair. 90-day parts and labor warranty.

What happens when you call us

  1. Call or book online

    We pick up Mon-Sun 7am-9pm. Same & next-day appointments available, 7 days a week. Calls before 11am usually get same-day; later calls go to the next morning.

  2. On-site diagnostic

    Our technician arrives in the window we promised, runs a full diagnostic, and gives you a fixed-price repair quote before any work. Service call from $65 (varies by appliance type), waived with the repair.

  3. Repair on the first visit

    Common parts (compressor relays, drum bearings, control boards, igniters, drain pumps) ride on every truck. Most appliances are working again in the same visit.

  4. 90-day warranty in writing

    Every repair comes with a written 90-day warranty covering both parts and labor. If something fails inside that window, we come back at no charge.

Recent customer reviews

5.0 stars across 337 reviews on Yelp . Showing the 3 most recent.

  • Work was done well and technician was on time and communicative! I used texts and they were answered very quickly. I will use them again.

    Roberta S.

    Irvine, CA · Mar 31, 2026

    Verified on Yelp →
  • Ivan is the only repairman I would ever trust with our appliances! We have used him 3 times (for our dryer, our dishwasher, and most recently our oven). We called him when our oven unexpectedly stopped working and he got us scheduled right away and had it fixed immediately! He is prompt, incredibly knowledgable, very friendly, reasonably priced, and honest! Look no further if you have any appliance repair needs! Thank you again Ivan!! - Kate

    Kate T.

    Orange County, CA · Mar 24, 2026

    Verified on Yelp →
  • Our ice maker in our GE Profile refrigerator stopped working. We contacted several vendors through Yelp and Esquire was quick to respond and were able to come out the next day. Our ice maker was back up and running right away! They were able to buy the proper part and install it all in one day. They were courteous and reasonably priced. I couldn't be more pleased with how it went.

    Jennifer G.

    Huntington Beach, CA · Mar 12, 2026

    Verified on Yelp →

Don't wait. Thermador E10 usually gets worse.

We diagnose, quote in writing, and most repairs finish on the first visit. Diagnostic is $65, waived with the repair.

  • Same & next-day appointments available, 7 days a week
  • Service call from $65 (varies by appliance), waived with the repair
  • 90-day parts and labor warranty